Page 148 - Sigmaroc Annual-Report 2023

SIGMAROC ANNUAL REPORT 2023
Stakeholder Report
STRATEGIC REPORT
Colleagues
Customers & Suppliers
Regulators/ Local government/ Industry associations
Investors & Lenders
Communities
Their material issues
• Physical working conditions
• Pay and benefits
• Communication
• Opportunities for development and training
• Health, safety and wellbeing
• Sustainability
• Cost
• Product development
• Service levels
• Sustainability commitments
• Product quality
• Payment practices
• Climate change
• Emissions and discharges
• Site restoration and aftercare
• Health and safety
• Logistics practices
• Planning compliance
• Governance
• Profitability and return on investment
• Sustainability commitments
• Environment
• Strategy
Methods of engagement
• Colleague engagement surveys
• Colleague focus groups
• Intranet,
post, emails, newsletters, notices and presentations.
• Colleague groups and social committees
• DNED for Workforce engagement
• Personal development reviews
• Direct engagement
• Contracts and terms of business
• Third-party engagement
• Website
• Industry associations
• Tender quotations
• 360 feedback
• Mandatory returns and applications
• Regulator visits and meetings
• Notices
• Liaison with local MPs and government offices
• Participation in industry associations
• Capital markets events
• Site visits and field trips
• One-to-one meetings
• Telephone calls
• Investor conferences
• Brokers’ contacts
• AGM
Value created
Improved engagement
with colleagues will ensure we develop, motivate and retain our valued workforce while promoting and attracting new colleagues that want to work for us.
Engaging with our customers helps
us deliver excellent customer service, build relationships to enable us to get the right product, to the right place, at the right time for the right price. Engaging with our suppliers helps us deliver a sustainable supply chain and circular economy.
Through our engagement
we are able to respond and contribute to sector needs and requirements and deliver on compliance
and regulatory standards and have input in their development.
Our engagement with investors and lenders ensures that they have a clear understanding of our business and objectives and are prepared to continue with their financial support.
• Transportation routes
• Health and safety
• Environment
• Communication
• Support for local causes
• Targeted consultations
• Local liaison meetings
• Social media
• Community events
• Letters, emails, notices
• Site tours
• Websites
• School visits
Positive engagement with our communities ensures that we understand and take into account their concerns and needs so that we can address these and improve the communities that we live and work in.