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SECTION 2: THE RESEARCH
FOR 2021’S REPORT, COMMUNITY INTEGRATED CARE COMMISSIONED KORN FERRY TO DELIVER THE FIRST DETAILED AUDIT OF THE FRONTLINE ADULT SOCIAL CARE SUPPORT WORKER ROLE. IN THIS RESEARCH, KORN FERRY FOCUSSED ON THE SUPPORT WORKER ROLE WITHIN SUPPORTED LIVING SERVICES. AS A TYPICAL POSITION WHICH IS DIRECTLY REPLICATED ACROSS
THE SECTOR, THIS REPRESENTS A COMMON CORE POSITION FOR MOST ADULT SOCIAL CARE PROVIDERS.
Korn Ferry’s analysis not only reviewed the know-how, problem solving and accountability factors which represent the key components of job size in most sectors, but also the workplace environmental factors that define the overall experience of work. In doing so, their analysis meant that the Support Worker role could be robustly compared with thousands of roles across sectors, drawing upon Korn Ferry’s unparalleled datasets.
This provided, for the first time, a truly 360° view of frontline social care roles and revealed the true fair rate for pay.
In this report, we have revisited this research, exploring how things have developed since our first report.
With expanded insights and a deeper understanding of the direction of travel for fair pay, Unfair To Care again breaks new ground in the case for fair pay.
PHYSICAL DEMANDS
The physical aspects of a role that may cause fatigue or strain.
ENVIRONMENTAL DEMANDS
Requirements of the role that may be unpleasant or cause discomfort due to exposure to variations in, or extremes of: noise, moisture, dust, odours, noxious substances or temperature.
EMOTIONAL DEMANDS
Requirements of the role that might cause emotional strain due to traumatic circumstances, experiences or events, challenge from or confrontation
with others, personal threat or a combination of these.
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